Smc -cloudmanaged path\to \Symantec_Agent_Setup.exe If this command is password-protected, the client is disabled within one minute after the end user types the correct password.Ĭhecks whether the smc client service is installed.Ĭhecks whether the smc client service is running. Stops the client service and unloads it from memory. Here is the list of parameters you can use for the smc.exe as of Version 14.3: Parameter Octo5:37:44 AM EDT: No updates found for SEPM LiveUpdate Database 14.The client part of Symantec’s (sorry Broadcom’s) Endpoint Protection can be controlled via command line in various ways. We reconfigured the index of the SEP database, after that the download worked. In one of our test environments we had a similar problem. No, I just changed the policy for the clients to download direct from Symantec instead of the SEPM and have been getting by that way. I say almost because they have called several times when I have left for the day even though I have sent my working hours numerous times. I get an email everyday saying they will contact me but they almost never do. I was holding out hope but so far, the answer is no. Subject: RE: Upgraded from 14.2 to 14.3 RU -now manager cannot download current defintions Subject: Upgraded from 14.2 to 14.3 RU -now manager cannot download current defintions Hopefully, someone has some suggestions because the Synnex Goldseal Support team apparently doesn't have a clue. but the Endpoint Manager cannot get the newest definitions. I can update each individual client by clicking on the LIVEUPDATE Button. I sent all the Symdiag logs and all I get is "we are still looking into it" I have created a new certificate with new keys did not help. Octo5:37:44 AM EDT: No updates found for Common Network Transport Library and Configuration 14.2 RU1. Octo5:37:44 AM EDT: No updates found for Endpoint Detection and Response 14.2. Octo5:37:44 AM EDT: No updates found for SEPM LiveUpdate Database 14.3 RU3. Octo5:37:44 AM EDT: LiveUpdate successfully updated the content. I have upgraded from 14.2 to 14.3 RU3 and now the Endpoint Manager has this error: I have had a case open for 2 months (Case#120000836) and still no joy.
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